Leverage Blackchair to execute critical CCaaS configuration and management operations to create a more productive, efficient, and transparent cloud CX environment.
Symphony delivers complete CCaaS configuration auditing & automation capability along with Operations Portal functionality to deliver a more productive, efficient and transparent CCaaS operating environment.
Blackchair Symphony leverages class-leading automated solutions to synergize CCaaS operations across all systems within your contact center, allowing you to align and manage all aspects of operations to optimize and synchronize your delivery in a holistic manner.
