Business, Consultants & Services
Reading, Berkshire, RG7 4SA
Established in 2005, Blackchair started as a professional services organization for delivering contact center and telecommunications solutions.
When our founders, Jason Owen and Nick Timmins, came face-to-face with the problem of poor CX operations and project quality in contact centers, they realized a change was long overdue.
This led to the development of the Blackchair platform— an automated CX management platform that streamlines and optimizes CX environments, enabling enterprises to maximize efficiency and delivery.
Over the last 15 years, our team has pushed the envelope, in terms of innovation and automation, and as a result, the Blackchair solution has been sold all over the world to some of the largest enterprises and brands.
Our solutions help vendors, partners, and enterprises tune into, and amplify, feedback from change, data, and automation practices. Our goal is to drive greater confidence in experimentation and adaptation. Change must be lean, continuous, and error-free so that businesses can adapt rapidly to demand
Consolidating your CCaaS operations may seem like a tough endeavor but it’s worth it. Read on to learn why and reach out to discover how Blackchair can...
Posted by Blackchair on 11/09/2024
Abbey House, 1650 Arlington Business Park, Theale, Reading, Berkshire, RG7 4SA
In today’s digital era, customer expectations are sky-high and business agility is non-negotiable. This means that delivering stellar CX must be a core concern...
Posted by Blackchair on 06/01/2024
Blackchair Americas, 71 Stevenson Street, Suite 400, San Francisco, California, 94105
Leverage Blackchair to execute critical CCaaS configuration and management operations to create a more productive, efficient, and transparent cloud CX environment.Symphony...
Posted by Blackchair on 01/13/2024
Abbey House, 1650 Arlington Business Park, Theale, Reading, Berkshire, RG7 4SABlackchair is a provider of voice, data and contact center services and solutions.CX DevOps Automation for Genesys, Avaya, Cisco. With over 14 years experience,...
Posted by Blackchair on 04/19/2023
Abbey House, 1650 Arlington Business Park, Theale, Reading, Berkshire, RG7 4SA
